ClientWave Salon Website Design
ClientWave Salon Training
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Next Page | Salon Retail Training |
ClientWave Training Courses have an unrivalled & proven track record of success.
Courses include;
• Retail Training
• Up-Selling to Colour
• Exceptional Customer Service
• Management Training
Salon Retail Training
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Next Page | Up-Selling to Colour |
Discover techniques to ensure retailing is a consistent profit centre of the salon. We don’t teach you how to sell – we show you how to get the client to buy from you, because they want to!
• Successful and effective retailing
• Remove the fear of being pushy
• Develop a product recommendation culture
• Instant proven results, retail at 15-20%
Up Selling to Colour
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Next Page | Exceptional Client Service |
Discover easy, exciting techniques to maximise on colour business.
• Wean home colourists onto salon colour
• Convert occasional colour clients to regulars
• Convert cut and finish clients to colour clients
• Develop a colour recommendation culture
• Overcome price objections
• Excite the client with colour
Exceptional Customer Service
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Next Page | Management Training |
The course is based on our research with 3,000 salon clients who told us what they expect from salon staff.
Discover what the client views as exceptional customer service – you may be surprised!
• Why customer service is so important
• What is exceptional service
• The Top 10 customer service sins
• Your role and customer service
Management Training Courses
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Next Page | How to Book Training |
• Managing People
• Managing Difficult People
• Performance Management
• Appraisals
• Recruitment and Retention
• Salon Leadership
• Conflict Resolution
• Time Management
• Effective Staff Meetings
• Change Management
Book Training
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ClientWave Training Courses have been developed for all levels of staff - stylist’s, trainee’s, therapists, receptionists, managers, franchisee’s and owners.
To book a Training Course or for more information please either call or email as below;
Telephone: 0844 736 5993
Email: training@clientwave.co.uk